Frequently Asked Questions
Everything you need to know about our premium LPG solutions and home delivery.
How do I know which jet size I need for my appliance?
The correct jet size depends on your appliance model and the type of gas being used. We recommend checking your manufacturer's manual or the rating plate on the appliance. If you are unsure, our support team can assist you with compatibility checks.
What is the standard shipping time for domestic orders?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout if you need your replacement parts urgently.
Are your LPG jets compatible with all major stove brands?
Yes, we stock a wide variety of universal and brand-specific jets designed to fit major home appliance brands. Please ensure you select the specific thread size (M6, M7, etc.) required for your specific unit.
What is your return policy if the part doesn't fit?
We offer a 30-day hassle-free return policy. If the part is unused and in its original packaging, you can return it for a full refund or exchange it for the correct size.
Do I need a professional to install these jets?
For safety reasons and to comply with local regulations, we strongly recommend that all gas components be installed by a certified gas-safe engineer or a qualified professional.
Do you offer international shipping?
Yes, we ship our products worldwide. International delivery times vary by location but generally take between 7-14 business days depending on customs processing.